How much is delivery?

All items are sent via Australia Post and are calculated by weight. When you enter your shipping details, the website will automatically calculate the Australia Post rate based on your location and overall weight of your order.

For further details on how rates are calculated visit:

https://auspost.com.au/sending/check-sending-guidelines/size-weight-guidelines

Can I have my order delivered to a PO Box?

Unfortunately at this time we are unable to deliver to a PO Box

How long will delivery take?

All orders are dispatched within 24 hours via Australia Post

Australia-wide Shipping

Delivery times vary across states. Please see table below for estimated delivery times.

State Estimated Shipping Time
NSW, VIC, QLD 1-3 business days
ACT, SA, TAS, WA, NT 2-5 business days

International Shipping

Location Estimated Shipping Time
New Zealand 9-15 business days
USA / Canada 15-25 business days
United Kingdom 12-20 business days
Europe 9-25 business days
Rest of world 20-25 business days

What is Authority to Leave?

Authority to Leave allows Australia Post to deliver your parcel without a signature. Minimink Australia cannot be held responsible for parcels lost or stolen as a result of selecting the Authority to Leave option. If you feel your parcel will not be safe delivered without a signature please select No within the Shipping area at checkout in the Authority to Leave section.

I have entered the wrong shipping address. How can I fix this?

If you have entered the incorrect shipping address, please contact our Customer Service team immediately (minimink@minimink.com.au). If your order has not yet been dispatched, the address can be updated. Unfortunately we cannot amend delivery addresses once the parcel is with Australia Post.

How do I return my order?

Please refer to our refunds and exchange policy on the website for details.

Do you cover return postage?

No, we do not cover the cost of returning items to us. We recommend sending via Australia Post with tracking as we do not cover the loss of a returned item.

How long do returns take to process?

Once we receive your return we will aim to process within 2-5 business days.

My order has arrived damaged. What do I do?

Please contact Customer Service at minimink@minimink.com.au with photos of the damaged goods and we will assist you.

Where are you based?

We are a small family business based in Melbourne, Australia.

How do I get in touch with Customer Service?

If your question has not been answered in this section please contact our Customer Service team at minimink@minimink.com.au

Can I use more than one promotional code at the same time?

Unfortunately, only one promotional code can be used at a time.

Why was free shipping not applied to my shopping cart after using a 'free shipping' promotional code?

Free shipping promotional codes can only be applied at checkout to orders during a "free shipping promotion" and cannot be used in conjunction with other promotional codes.

Can I send an item as a gift?

Yes absolutely! Our products make fantastic gifts and will make someone's day! Just enter the recipients name and address in the 'shipping address' section. We also have gorgeous gift boxes available for those special occasions; just add it to your cart at checkout with a note you would like to include in a gift card, which we can write out for you. Easy peasy!

Where are minimink products made?

All minimink products are researched, designed and tested in Melbourne, Australia and hand made in China in line with all relevant international standards as well as our stringent design specifications and quality standards.

How do I care for my products?

We recommend spot cleaning as required. When that isn't enough, wash either by hand or on a gentle machine cycle. Air dry flat or tumble dry low. May be dry cleaned.

Our products are built to last and if you look after them you will get years of warmth and comfort out of them.

All of our products are handmade.

What payment methods do you accept?

We accept all major credit and debit cards such as Visa and Mastercard. We also accept Paypal and Afterpay.

What currency are your products sold in?

All prices shown throughout our website are in Australian Dollars.

What payment methods do you accept?

We accept all major credit and debit cards such as Visa and Mastercard. We also accept Paypal and Afterpay.

What currency are your products sold in?

All prices shown throughout our website are in Australian Dollars.

What is faux fur?

Faux fur is artifical fur. It is an alternative to real fur and much more popular.

Do you use real fur?

No. We never use real fur in any of our products. We are 100% animal and cruelty-free.

What is faux fur made of?

Faux fur is made of fine synthetic fibres. Our faux fur is made exclusively for us and to our high specifications. At 1,000gsm per square inch we believe our fur is the thickest and most luxurious faux fur used in blankets today giving unbelievable warmth and duability.

Will my faux fur purchase shed fibres?

No. Under normal use none of our products will 'cast' or shed hairs.

Can I use your products all year round?

Yes; we do! Our products are built for warmth and perfect for staying cosy and warm during the cooler months. During warmer times of the year we drape our blankets at the end of the beds for a touch of glamour (and within easy reach for those odd cool nights that seem to happen no matter what time of year it is). Why not drape your blanket over a chair or couch; perfect for afternoon naps or movie nights any time of the year.

How do I know which blanket to choose?

Good question! First think about who the blanket is for. Is it for a baby, a young child, an adult, or even the family pet. Do you want to use it in the car, on a bed or on the couch?

We have created the table below which will hopefully help you decide which blanket is right for you. Still not sure? Get in touch with our friendly Customer Service team who will be only too happy to help.

Type of blanket Size Ideal for
Baby blanket 100cm x 100cm (approx) Babies, young children Can be used on the floor (great for those milestone cards photos!), in the pram This is the original minimink blanket and has our signature single rounded edge which is perfect for wrapping baby when in the pram
Medium blanket 110cm x 140cm Young children, adults This size is perfect for young children to snuggle up in. It will fit a standard cot. Perfect for road trips Could be used by an adult as a lap blanket
Large blanket 200cm x 150cm Children, young teens, adults this blanket will fit a single or king single bed Perfect size for those who enjoy curling up for a nap or snuggling to watch a movie
Large blanket (double-sided) 200cm x 150cm Adults, teens If you love extra weight then this blanket is perfect as it has our signature faux fur on both sides. Just be mindful when it comes to washing, due to the weight of this blanket we recommend having it laundered at a professional cleaners, or dry cleaned.
Extra-large blanket (double-sided) 250cm x 150cm Adults, teens Like the large double-sided version, if you enjoy extra weight to your blankets this one is perfect as the faux fur is on both sides. The extra size also makes it perfect for use as a throw on queen and king beds when you need extra warmth on cold nights, or want to add some style/warmth to your room. Just be mindful, due to the size and weight of this blanket we recommend it is laundered at a professional cleaners, or dry cleaned.

Why minimink? What's the difference between your products and anyone else's?

At minimink we believe in quality. Our faux fur is manufactured to our specifications and we only ever produce what we need in small batches so there is zero wastage. Every part of our fur is utilised to make our blankets, hats, comforters, etc.

Whether it is a baby blanket, a king size blanket, a hat, pram liner or teeny tiny bootees to keep tiny toes toasty warm, you can be assured that all minimink products have been carefully and lovingly designed, fabrics have been exhaustively tested, colours carefully and thoughtfully created and all products hand made with the utmost care and attention.

When you buy from minimink you know you are getting a high quality product that has been designed and tested to do the job you want it to do.